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Insiders Share Successful Practices at DPHA Conference

July 15, 2013

“What's Working in Showrooms and Why,” a panel discussion offered at the upcoming 12th-annual Decorative Plumbing and Hardware Association (DPHA) Conference and Product Showcase, is structured to share tips with participants on what works in showrooms and discuss successful practices with showroom owners from around the country. The conference will take place October 9-12, 2013, at the Sheraton Wild Horse Pass Resort & Spa, Chandler, Ariz.

Ken Rohl will moderate the panel discussion featuring Brad Clore of Belmont Hardware, Ken Goren from Hardware Designs and Kaye Powell of Chown Hardware. Topics covered will include staff training, marketing (both traditional and social media), sales training, trade outreach, displays and merchandising, customer service, technology and vendor selection.

More information about the conference can be found on, or a copy of the conference brochure can be requested by emailing
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