KBB

KBB

News: 

California Faucets Announces Two Key Promotions and a New Hire


May 11, 2017

California Faucets is strengthening its leadership team with two promotions on the executive level and a new senior manager, customer experience.

The company has brought in Mitch Carter for its newly created senior manager, customer experience position. As a leader of California Faucets’ customer service team, Carter will help preserve and strengthen the company’s reputation for world-class customer experiences while simultaneously accommodating ongoing expansion. Carter joins California Faucets following 19 years at Verizon, including a strategic role in which he was integrally involved in helping to improve customer service worldwide. His background in data analysis and customer service best practices is ideally suited to managing California Faucets’ current growth climate.

California Faucets is also promoting Brian Hunt to vice president, operations. Formerly the director of operations, Hunt will remain in charge of production and manufacturing, supply chain, facilities and IT while taking a greater role in strategic planning alongside the rest of the executive team. He also will focus on facility and equipment planning, efficient factory layout, staff safety initiatives, supply chain optimization and IT implementation. Part of the California Faucets team since 2013, Hunt previously worked with RSI Home Products and Dell Computers.

Steven Weinberg has been promoted from national sales manager to vice president, sales. Along with continuing to oversee the company’s growing sales team serving distributor partners nationwide, Weinberg will assume a greater role in developing companywide sales strategies. Weinberg has been with California Faucets since 2011; his extensive experience in the K&B space also includes owning and operating The Glassmith Shop bath showroom and serving as president of the Decorative Plumbing Hardware Association (DPHA).

“The new responsibilities of Steven and Brian and the addition of Mitch will help us manage our growth as we work to heighten the level of our award-winning customer service experience and custom faucetry process,” said California Faucets President and CEO Jeff Silverstein.